Hanna Bel
About Candidate
I am a highly motivated and creative individual with artistic talents and a vivid imagination that has been evident since a young age. I bring a strong work ethic, adaptability, and excellent listening and learning skills. I am passionate about analyzing the intricate details of the world we live in. Moreover, I have valuable experience in customer service and sales. I am also multilingual, proficient in French, Arabic, Darija, English, and Chinese.
Education
Graduated as a committed and strong student with a focus on consumer behavior, market research, and digital marketing strategies, alongside foundational knowledge in human resources, accounting, and economics. Relevant coursework: Marketing Strategy, Consumer Behavior, Digital Marketing, Advertising, Economic Analysis, Accounting, Human Resources, Trade and Economics.
Graduated as a dedicated and high-performing student. Specialization in global business strategies, economic growth, and international markets. Relevant coursework: Business Strategy, Market Research, International Trade, Client Relationship Management, Global Economics.
Work & Experience
Delivered customized language and communication training to diverse age groups, enhancing speaking skills and confidence. Managed schedules for individuals and groups, ensuring timely sessions aligned with clients' objectives. Developed tailored lesson plans to support academic and professional growth and coordinated with clients to meet their career goals. Handled client communications and administrative tasks for smooth operations.
Provided strategic guidance to clients in cross-border e-commerce, helping them achieve success in international markets. Offered tailored solutions to enhance business operations, focusing on e-commerce platforms and digital marketing strategies.
Executed 3+ advertising campaigns on Shopee and Lazada, boosting brand awareness in the Thai and Indonesian markets. Managed social media platforms, increasing engagement by 20% through targeted content creation and consistent interaction.
Managed 50+ customer inquiries daily, ensuring fast resolution and maintaining high satisfaction levels. Resolved customer complaints efficiently, contributing to improved retention and satisfaction.
Assisted in daily operations and coordinated a team of over 5 members for efficient service and product displays. Developed strategies that led to a 10% increase in sales and introduced 7+ new products. Organized displays for over 150 products and engaged with customers to provide personalized service, boosting sales by 8%.
