chielodiago

Payments Assistant Manager
May 22, 1992

About Candidate

I have a degree in Accounting and Finance with a full year of Master’s degree credits and TESOL certificate. I can speak English fluently and I have 12 years of experience conversing and working with people of different nationalities and cultural backgrounds. I am a responsible, honest and flexible person, especially when it comes to my work. Easy to be with and adaptable to a wide range of ages, personalities, and ethnic backgrounds across the globe. Knowledgeable in Crypto currencies, various kinds of accounting-related apps and Microsoft Office programs. I can interact with both higher management and subordinates. I can work well even under pressure.

Education

B
Business Management 2013-2014
University of the Philippines Manila

(1 year left)

B
Bachelor of Science in Business Administration 2008 – 2012
Laguna College, Philippines

Major in Financial Management

Work & Experience

O
On the Job Training / Teacher 2010 - 2012
Laguna College

• Assist the Classroom teachers to plan, teach, and assess the grade 3 students • Prepares the lesson plans and learning materials in a weekly and monthly basis • Discuss the progress, behavior and observations to the students’ parents • Creates a good and balanced rapport and bonding with the students • Providing tutorials to students who seek additional time to learn

K
KGB Finance Analyst – France Deals 2012 - 2014
KGB Philippines. Makati City

• Validation and reconciliation • Review/Resolving any kinds of discrepancies. • Sending emails/confirmation to merchant support. • Processing/encoding of Accounts Receivables and Accounts Payable invoices in Oracle system. • Assist in month end reporting procedure • Handles the billing, invoice creation, payment and refund for merchants. • Generation of corresponding journal entries for transactions.

P
Payments Operations Assistant Manager January 6, 2014 - Present
AEL Business Solutions, Inc.

• Audits and process deposits, withdrawals, payouts and other payment transactions. • Investigate and resolve missing balances and other special cases. • Monitoring the entire team, keeping the process updated and teaching the entire team from the Philippines, China, Thailand, Kenya, Greece, India, Malta and Armenia. • Monitoring and supervising the team if there are any issues or unusual scenarios. • Making daily, weekly and monthly reports and submit it in a timely manner. • Assisting other departments via chat and emails with regards to payment-related issues. • Composing and answering payment related concerns. • Attending and conducting meetings with the internal teams, upper management, subordinates and third parties. • Do analytical and technical thinking to arrive and make some suggestions and firm decisions for the improvement and satisfaction of the company and our clients. • Do decision makings in a daily basis. • Prepares the schedule of the entire team to make sure we have balance and enough manpower every day. • Monitor and do reports for USDT and other crypto currencies. • Checking if there’s any financial or procedural errors and do coaching if needed. • Interview new company applicants and coordinating with HR department for any concerns about my team. • Evaluating the performance of each Associate in quarterly and yearly basis. • Coordinating with IT department if there are problems or if there are requests for enhancement.

E
English Teacher 2022 - 2024
Preply

Teaching English to foreign kids via online.