Customer Development Rep Shanghai SKP Sub-branch HSBC China

Job Description

Job description
Wealth and Personal Banking (WPB)
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with USD1.4 trillion in assets.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Principal Responsibilities
–    Proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions
–    To hand over customer relationship properly to their relationship managers after closing sales
–    To provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved to customers’ satisfaction
–    To participate actively in team building activities to share information/ideas while contributing suggestions for work improvement
–    Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets


To be successful in the role, you should meet the following requirements:


–  University degree or above (recognized by the state)
–  Strong interpersonal skills and effective presentation skills
–  Well-developed service and sales attitude with ability to work under pressure
–  Presentable, Outgoing and Persuasive
–  Good oral and written English is preferable

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website./FF|

Issued by HSBC Bank (China) Company Limited