Senior SRE engineer in Beijing, China at PayPal
Job Description
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
TPX (Technology, Platform and Experience) China is part of PayPal Global TPX organization, which holds a very large portfolio of infrastructure and platform technology. It includes everything from data centers to developer experience and all aspects like security, reliability, quality, productivity, modernization, enablement and efficiency. The strategy of TPX China is to articulate the believes, principles, initiatives and achievement in order to serve the PayPal operation in China. Application Support is playing critical roles to operate the production environment and services for better customer experience and engineering efficiency.
We are looking for an experienced Software Engineer to be part of the TPX Application Support Team. The candidate will be responsible for supporting application and services running in all TPX data centers. The candidate will interact with global cross-functional teams to understand the service operation and address any issues which may occur during the day-to-day operation following the SOP (Standard Operation Procedures). The individual should be self-motivated, possess creative problem-solving skills as well as the ability to handle multiple tasks at the same time.
In this role, the individual will be part of the operation team within TPX China and have the following responsibilities.
- Participating and collaborating with cross functional teams in the organization to understand the business requirements and to deliver solutions that can scale.
- Supporting the application and services in an effective and efficient manner.
- Applying creativity and out of the box thinking.
- Proactively anticipating problems and appropriately communicating to the team and management in a timely manner.
- Being flexible and being able to support all functions of product life cycle when required.
- Adapting quickly and working in a fast-paced environment by knowledge transfer from PD (Production Development) teams
- Ability to manage and coordinate multiple teams for any issue and drive to resolution.
- Maintain and update the SOP as the service and feature changes.
Job Requirements
Required Skills:
- Bachelor’s/Master’s in Engineering, Computer Science or equivalent experience
- 2+ years of experience in the IT industry, experience in Finance industry is preferred.
- Advanced Shell scripting experience
- Ability to explain complex ideas to those with limited and system knowledge
- Expertise in software application/service technologies and infrastructure
- Knowledge of production operation and application debugging, and tracing is a plus
- Excellent written and oral communication skills
- Strong analytical skills including the ability to define problems, collect data, establish facts, and draw valid conclusions
- SDLC (Software Development Life cycle) knowledge is a plus
- Familiar with application monitoring techniques and best practices to handle large scale of operations
- Experience with File Systems, server architectures, and distributed systems
- Strong communication skills and willingness to take initiative to contribute beyond basic responsibilities
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
Click Here to learn more about our culture and community.
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
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